Privacy Policy for ISA Exam Prep

Last Updated: October 5, 2025

Thank you for visiting ISA Exam Prep ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our educational platform (the "Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Platform.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your learning experience and communicate with you effectively.
Email: We collect your email address to send you important information regarding your course access, updates, and communication.
Payment Information: We collect payment details to process your course purchases securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.
Course Progress: We track your progress through the course materials to provide personalized learning experiences and ensure you can resume where you left off.

1.2 Non-Personal Data

We may use web cookies, analytics tools, and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your learning experience, analyze trends, and improve our educational platform.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:
- Processing your course purchases and providing access to educational materials
- Tracking your course progress and providing personalized learning experiences
- Sending course updates, notifications, and important information
- Providing customer support and technical assistance
- Improving our educational platform and course content
- Communicating with you about your exam preparation journey

3. Data Sharing

We do not share your personal data with any third parties except as required for course delivery and payment processing (e.g., sharing your information with payment processors). We do not sell, trade, or rent your personal information to others.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

ISA Exam Prep is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

6. Your Rights

You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to the processing of your personal data
- Request data portability

To exercise these rights, please contact us at support@isaexamprep.com.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: support@isaexamprep.com
Company: Nordic Social Media AB

By using ISA Exam Prep, you consent to the terms of this Privacy Policy.